Oklahoma Restaurant Association - Event Information
TulsaFest is an annual members-only event featuring a networking luncheon and educational sessions in the Tulsa area. Featuring top speakers in the industry from around the country, it's a can't-miss event! The 2018 TulsaFest will be held on Tuesday, April 3, 2018, at the River Spirit Casino in Tulsa.
One of the biggest challenges faced by hospitality employers is personnel. Having good people in your business has a positive impact on every facet of your operation.
Of course, the process of maintaining an employment base of skilled, well-adjusted, dedicated employees begins with the hiring process. But you also must maintain an effective overall personnel plan to hire and keep good employees. Additionally, you need an effective system to weed out the people who don't fit in due to deficiencies in job skills, commitment or interpersonal interaction.
In this session, a panel of leaders well versed in Human Resources from Arby's/US Beef will address the recruiting and the hiring process.
12:00pm - 12:30pm
Member Mingle (Networking)
12:30pm - 1:45pm
Luncheon Keynote presented by G.T. Bynum, Mayor, City of Tulsa
2:00pm - 3:30pm
PM ORA Academy BOH Session
How to Avoid 3 Deadly Mistakes in Labor Cost presented by David Scott Peters, TheRestaurantExpert.com
Labor tends to be the largest expense in a restaurant, after an empty chair. It is also one of the most important expenses because a good team delivers great customer service, appropriate ticket times, incredible food and fulfills your promises. In this session, David Scott Peters, founder of TheRestaurantExpert.com and session speaker, will teach restaurant owners three deadly labor mistakes and how to avoid them. Attend this session to learn:
The one number you must know to have any chance of being profitable
How to calculate and control this one number
How to successfully budget for labor
How to identify your sales efficiency by position and quickly identify shifts where you are over staffed
Speakers G.T. Bynum
Mayor, City of Tulsa
G.T. Bynum was sworn in as the 40th Mayor of Tulsa on December 5, 2016.
Prior to his election as Mayor, Bynum served for eight years on the Tulsa City Council. During that time, he was elected as the youngest City Council Chairman in Tulsa history.
Throughout his time in Tulsa city government, Mayor Bynum has focused on fiscal restraint, public safety, and infrastructure. He led the successful effort to enact the largest streets improvement package in the city's history, authored the first city sales tax cut in Tulsa history, crafted budget amendments putting Tulsa Police Department helicopters back into service and doubling the number of Police academies, authored legislation creating the first municipal rainy day fund in Oklahoma, and coordinated efforts to establish the first municipal veterans treatment court in the United States.
Mayor Bynum and his wife, Susan, are the proud parents of Robert and Annabel - the sixth generation of Bynums to call Tulsa home. He previously worked as the managing partner of Capitol Ventures, and before that in the United States Senate for Senators Don Nickles and Tom Coburn. He has also worked on the senior management team of a national real estate firm and for the American Red Cross.
Mayor Bynum has served on the boards of directors for Leadership Oklahoma, Leadership Tulsa, and the Tulsa Historical Society. He also served on the Board of Regents for the University of Science and Arts of Oklahoma, and is currently a member of the Augustinian Advancement Advisory Council.
In 2011, Mayor Bynum was selected as an Aspen Institute Rodel Fellow, a program which seeks to bring together 24 of the nation's most promising young elected leaders on a bipartisan basis, explore the responsibilities of public leadership, and assist them in achieving their fullest potential in public service. In 2014, he was selected as the only city councilor in the nation to participate in the Moneyball For Government Fellowship Program, which aims to assist local governments in achieving better results with limited budgets through increasing the use of data, evidence and evaluation when spending taxpayer money.
Mayor Bynum attended Eliot Elementary in the Tulsa Public Schools system. He is a proud graduate of two institutions operated by the Augustinian Order of the Catholic Church: Cascia Hall Preparatory School and Villanova University, where he served as Student Body President. Mayor Bynum is a graduate of Leadership Oklahoma and Leadership Tulsa. He is a member of Christ the King Parish and earned his Eagle Scout designation in high school as a member of Troop 73.
US Beef Corp./Arby's
Jennifer Lopp is the Talent Acquisition Manager at US Beef Corp DBA Arby’s. She has more than 18 years of human resources, financial management, business operations, sales and strategic planning experience. Over the course of her career, Jennifer has worked for two large privately owned corporations and a Fortune 500 company. She has also owned a local business, which she grew and sold to a private equity group. In addition, Jennifer has advised and raised capital for a number of companies ranging in size from start-ups to mature companies looking to grow. Jennifer has placed countless candidates over her career at all levels.
Jennifer has gained extensive industry experience working in energy, occupational medicine and the restaurant industry. She has advised and recruiting for companies that focus on all industries. Jennifer has numerous years of experience in employee relations, training and development, identifying high potential employees and recruiting. Jennifer is a graduate of the University of Tulsa with a bachelor’s degree in accounting. In addition, she holds a master’s in business administration (MBA) with an emphasis in human resources, also from the University of Tulsa.
David Scott Peters
David Scott Peters is a restaurant expert, speaker, coach and trainer for independent restaurant owners. He is the developer of SMART Systems Pro, an online restaurant management software program helping the independent restaurant owner remain competitive and profitable in an industry boxed in by the big chain restaurants. He is best known as the SMART Systems guy who can walk into any restaurant and find $10,000 in undiscovered cash before he hits the back door... Guaranteed! Learn more at www.TheRestaurantExpert.com.
US Beef Corp./Arby’s
Kim began her career with United States Beef Corporation in 2005. As the Vice President of Human Resources and Risk for over 7,500 restaurant employees, her role is key to one of the largest Arby’s franchisee’s in the United States. Kim’s responsibilities include, human resources, recruiting, workers compensation, general liability, benefit, employment lawsuits and other risks that face the company as whole.
Prior to 2005, Kim began her career in the insurance industry with Prudential where she worked for over 10 years with individuals and small employer groups in Tulsa. In 1995 she took a position in Dallas with Lockton as a consultant/broker, working with large employer groups, she returned to Tulsa in 1999 as the Senior Vice President of Marsh & McClennan where she consulted for large multi-state clients on health, welfare, casualty, EEOC and risk.
Kim’s expertise spans from human resources, recruiting, employer welfare plans, property, general liability, casualty, EEOC discrimination charges and employment lawsuits.
Kim currently teachs Labor Law classes throughout the year to hundreds of restaurant managers spanning over 8 states.